Your Privacy at 7p7778

1. Who We Are and How to Contact Us

1.1  7p7778 is an online casino and sports betting platform that provides gaming and wagering services to adult players in Bangladesh. The platform offers cricket betting, live casino games, slots, crash games, and a range of other digital gaming products.

1.2  For all privacy-related enquiries — including requests to access, correct, or delete your personal data — please contact our dedicated support team. Contact email: [email protected]. Please include "Privacy Request" in the subject line and provide your registered mobile number so we can locate your account securely. We aim to respond to all data-related requests within five (5) business days.

1.3  This Policy applies exclusively to data processed through the 7p7778 platform. It does not apply to third-party websites, payment providers, or game studios whose own privacy policies govern their data practices independently.

2. Personal Data We Collect

2.1  7p7778 collects personal data through several channels: directly from you during registration and account use, automatically through platform analytics, and occasionally from trusted third-party verification services. The categories of personal data we collect include:

• Identity Data: Full legal name, date of birth, national ID or passport details (collected for age and identity verification purposes).
• Contact Data: Bangladeshi mobile number, email address (where provided), and city of residence (e.g., Dhaka, Chittagong, Sylhet, Khulna).
• Account Data: Username, encrypted password, account preferences, responsible gaming settings, and communication preferences.
• Transaction Data: Deposit and withdrawal history, payment method details (e.g., bKash mobile number, Nagad account reference, Visa/Mastercard last four digits), transaction timestamps, and amounts in BDT (৳).
• Usage Data: Games played, bet amounts and outcomes, session durations, login timestamps, device type, operating system, browser type, and IP address.
• Communication Data: Records of support tickets, emails, and any other correspondence you send to or receive from 7p7778.

2.2  We do not knowingly collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data. If you voluntarily disclose such information in a support communication, we will treat it with the highest level of confidentiality and will not use it for any purpose beyond responding to your enquiry.

2.3  We do not collect financial account numbers in full (e.g., full bank account numbers or full card numbers). Payment processing is handled via encrypted connections with our payment partners; 7p7778 stores only tokenised references necessary for withdrawal routing.

3. How We Use Your Personal Data

3.1  7p7778 processes your personal data only where we have a valid legal basis for doing so. The primary purposes for which we use your data are set out below, together with the legal basis for each.

3.2  Where we rely on your consent as the legal basis for processing — primarily for promotional communications — you may withdraw that consent at any time by contacting [email protected] or by updating your communication preferences within your account dashboard. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

3.3  7p7778 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Account suspension decisions, for example, are reviewed by a member of our compliance team before being finalised.

4. Sharing Your Personal Data

4.1  7p7778 does not sell, rent, or trade your personal data to third parties. We share your data only in the following limited circumstances, and only to the minimum extent necessary:

• Payment Processors: We share transaction data with our payment partners (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, Visa, Mastercard) solely to execute deposits and withdrawals. Each payment partner operates under its own data protection terms.
• Game Studios and Software Providers: Session and bet data is shared with licensed game providers (including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, Spribe) to the extent necessary to deliver game outcomes and settle results. These providers are contractually bound to process such data only for that purpose.
• Identity Verification Services: Where required, identity documents may be shared with third-party KYC (Know Your Customer) verification services to confirm age and identity. These services are bound by strict confidentiality agreements.
• Legal and Regulatory Authorities: We may disclose personal data to law enforcement, regulatory bodies, or courts where we are legally compelled to do so. We will notify affected players of such disclosures where we are legally permitted to do so.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of the 7p7778 business, player data may be transferred to the acquiring entity. Players will be notified before their data becomes subject to a materially different privacy policy.

4.2  All third parties with whom 7p7778 shares personal data are required to maintain appropriate technical and organisational security measures and to use the data only for the specified purpose.

5. Cookies and Tracking Technologies

5.1  7p7778 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and analyse how the platform is used. Cookies are small text files stored on your device when you visit the 7p7778 website.

5.2  The categories of cookies used by 7p7778 are as follows:

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication cookies and security tokens. They cannot be disabled without breaking core platform functionality.
• Functional Cookies: Remember your account preferences, language settings, and responsible gaming configurations between sessions.
• Analytics Cookies: Help us understand how players navigate the platform so we can identify and fix usability issues. Data collected is aggregated and anonymised where possible.
• Marketing Cookies: Used only with your explicit consent to deliver relevant promotional content. You may opt out at any time via your account settings.

5.3  Most mobile browsers allow you to refuse cookies or delete existing cookies through your device settings. Disabling strictly necessary cookies will impair your ability to log in and use the 7p7778 platform. Disabling other cookie types will not prevent you from accessing the platform but may reduce the quality of your experience.

6. Data Retention

6.1  7p7778 retains your personal data for as long as your account remains active and for a reasonable period thereafter, consistent with our legal and regulatory obligations. The general retention periods applied by 7p7778 are as follows:

• Account and Identity Data: Retained for the duration of your account plus a minimum of five (5) years following account closure, to satisfy anti-money laundering record-keeping obligations.
• Transaction Data: Retained for a minimum of five (5) years from the date of each transaction.
• Support Communications: Retained for three (3) years from the date of each interaction.
• Usage and Analytics Data: Retained in anonymised or aggregated form indefinitely; personally identifiable usage logs are deleted within twelve (12) months.
• Marketing Consent Records: Retained for as long as consent is active, and for two (2) years following withdrawal of consent as evidence of the consent lifecycle.

6.2  Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual player.

7. Data Security

7.1  7p7778 implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include SSL/TLS encryption for all data in transit, bcrypt hashing for stored passwords, SMS OTP two-factor authentication, role-based access controls for internal staff, and regular security reviews of platform infrastructure.

7.2  Access to player personal data within 7p7778 is restricted on a strict need-to-know basis. Staff members who handle personal data are trained in data protection obligations and are bound by confidentiality undertakings.

7.3  In the event of a personal data breach that is likely to result in a risk to your rights, 7p7778 will notify affected players without undue delay. The notification will describe the nature of the breach, the categories of data affected, the likely consequences, and the measures taken or proposed to address the breach.

7.4  While 7p7778 takes every reasonable precaution to protect your data, no digital platform can guarantee absolute security. Players are encouraged to use strong, unique passwords for their 7p7778 account and to enable SMS OTP authentication where available.

8. Your Data Rights

8.1  As a registered player on the 7p7778 platform, you have the following rights in relation to your personal data:

• Right of Access: You may request a copy of all personal data that 7p7778 holds about you. We will provide this within a reasonable timeframe at no charge for standard requests.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
• Right to Erasure: Subject to legal retention requirements, you may request that 7p7778 delete your personal data. This right applies most directly when the data is no longer needed for the purpose for which it was collected.
• Right to Restriction: You may request that we restrict the processing of your data in certain circumstances, for example while a dispute about its accuracy is being resolved.
• Right to Data Portability: Where processing is based on your consent or on a contract, you may request a copy of your data in a structured, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests, including direct marketing. Where you object to marketing, we will cease processing your data for that purpose immediately.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

8.2  To exercise any of the above rights, contact [email protected] with the subject line "Data Rights Request" and your registered mobile number. We will acknowledge your request within two (2) business days and respond fully within thirty (30) days. For complex or multiple requests, this period may be extended by a further thirty (30) days, in which case we will inform you of the extension and the reason for it.

9. Minors and Under-21 Players

9.1  The 7p7778 platform is strictly restricted to individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that we have inadvertently collected data from a minor, we will immediately close the associated account and securely delete all related data.

9.2  If you are a parent or guardian and believe that a person under 21 in your care has registered on the 7p7778 platform, please contact us immediately at [email protected] so that we can take prompt action.

10. International Data Transfers

10.1  Some of 7p7778's service providers — including game studios and cloud infrastructure partners — may process data in countries outside Bangladesh. Where such international transfers occur, 7p7778 ensures that appropriate safeguards are in place, including contractual data protection clauses that require the recipient to protect your data to a standard at least equivalent to that applied within Bangladesh.

10.2  By using the 7p7778 platform, you acknowledge that your data may be transferred to and processed in countries other than Bangladesh in accordance with the safeguards described in this section.

11. Changes to This Privacy Policy

11.1  7p7778 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via their registered mobile number or by a prominent notice on the platform prior to the changes taking effect.

11.2  The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. We encourage players to review this Policy periodically. Continued use of the 7p7778 platform following publication of an updated Policy constitutes acceptance of the revised terms.

12. Privacy Contact and Complaints

12.1  For any questions, concerns, or complaints relating to this Privacy Policy or to the way 7p7778 handles your personal data, please contact us at: [email protected]. Please note this is a plain-text address — not a clickable link. Include "Privacy" in your subject line for the fastest response.

12.2  We are committed to working with you to resolve any privacy concerns fairly and promptly. If you are not satisfied with our response, you may have the right to lodge a complaint with an appropriate data protection authority in your jurisdiction.